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Service

How It Works

From choosing the right refill to delivery right to your door—in four steps.

  1. 1

    Choose your refill

    The "Refills" page lists all burn times in a single table, along with dimensions, quantity per box, and price per piece. Sort by burn time, price per piece, or quantity per box.

  2. 2

    Check the size

    Not sure about the size? Measure the interior height of your holder, or check the compatibility chart to see which insert fits which model.

  3. 3

    Order

    Enter the number of boxes and add them to your shopping cart directly from the list. All prices are exclusive of VAT, as our products are intended for professional use.

  4. 4

    We supply

    Refill orders placed before 2:00 p.m. ship the same day and arrive within two business days in Belgium, France and Luxembourg. Delivery times for holders may be longer, so feel free to contact us. You can find the shipping costs under Delivery & Returns.